Author Archives: Frank

About Frank

Consultant to small business owner/operators who want to grow their income, improve their efficiency, and implement successful systems to maximize productivity.

Getting Stronger with Strengths – A Review of ‘Strengths Based Leadership’

What would you rather do more of – something you are good at doing? Or something your manager says you are weak at doing? Throughout my professional life, manager after manager provided “employee performance reviews” on an annual basis. Most … Continue reading

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Communicating Through ‘Crucial Conversations’

If I had a nickel for every critical interaction in my life that, within seconds of it happening, I wanted desperately to have a ”do over.” These conversations, usually fed by some emotionally charged position from one side or another, … Continue reading

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Why “Win-Win” Negotiations Means That You Lose: ‘Start With No’ by Jim Camp

You plan to renegotiate a lease, or a contract with a vendor, or any number of the day to day negotiations that happen in your small business and your personal life. A prevailing thought process is to plan for the … Continue reading

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Do You Need A ‘Band Aid’ Solution?

I’ve often used the phrase “Band Aid solution” to referrer to something as “temporary” or “simple minded”… In his book The Tipping Point, Malcolm Gladwell makes a great point with: “A critic looking at these tightly focused, targeted interventions might … Continue reading

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So Why Am I Micro-Managing My People?

I often see small business owners who get confused about being “engaged” in their business with being a “micromanager.” “I’m NOT a micromanager, and that’s a big reason I wanted out of the corporate world and into my own business” … Continue reading

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Are Resume “Objectives” Obsolete? Maybe!

I find myself falling into the same pattern of habits that I counsel small business owners of breaking… So often I end up doing something a certain way simply because I’ve always done that something that way. When I am … Continue reading

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Patience: The (not so) Silent Killer (of productivity)

No – that’s not true. Or is it? I often see small business owners who are paralyzed in their business – frozen in a cycle of unproductive habits. Some call themselves “patient” while others will throw out “watching the market” … Continue reading

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